If you don’t want to provide personal information to me, then you don’t have to, however this may affect your use of this website and my ability to advise you.
Types of personal information I collect
Personal information is defined by the Privacy Act as ‘information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not.’
The types of personal information I collect may include your name, birthdate, address, telephone number and email address.
How I collect personal information
I collect this information from you when you submit a contact enquiry on this website or contact me directly by email or telephone.
I am committed to using lawful and fair means to collect personal information and collecting it from others only when it is unreasonable or impracticable to obtain information from you directly. I may collect personal information about you from yourself, from searches and enquiries, and from your use of my website.
I will destroy or de-identify information where I form the opinion that the information has been provided to me unlawfully or unfairly.
Why I collect, hold, use and disclose personal information
I collect, hold, use and disclose your personal information as is reasonably necessary for me to perform my core functions and activities, including for the following purposes:
- to contact and communicate with you
- to provide services to you
- to maintain a database of clients
- for internal record keeping
- for statistical purposes
- as required by law
Links to other sites
How you can access and correct your personal information
Access: You can request details of personal information that I hold about you in certain circumstances which are set out in the Privacy Act 1988 (Cth) (the Act). I may also refuse to provide you with information in certain circumstances set out in the Act. Otherwise, I will endeavour to provide you with access if it’s reasonable and practicable to do so. In most cases I’ll do this free of charge, but if your request requires significant effort or expense on my part, I may ask you to compensate me for that.
Correction: If you believe that any information I hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact me using the details set out below. I rely in part on you advising me when your personal information changes. I will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date and to notify you of the correction, unless it is impracticable or unlawful to do so.
Deletion: If you want me to delete personal information I hold about you or not to collect information from you for a specific purpose, please contact me using the details set out below. Please note that even if I agree to delete your information, it may be impossible to completely delete your information without retaining some residual information because of backups and records of deletions.
I will respond to any request to access, correct or delete information within a reasonable time.
How I maintain the security of your information
I’m committed to ensuring that the personal information I hold is secure and protected from misuse, interference, loss and unauthorised access, modification or disclosure. I undertake the following precautions to protect personal information I hold:
- I limit access to personal information to a “need-to-know” basis
- I protect devices I use to collect, hold, use and disclose personal information with industry-standard anti-virus software
- Data is securely stored on cloud servers
- All hard copies of personal information are kept in secure storage with access by authorised personnel only
- All conversations involving the discussion of personal information take place in private, where conversations are unable to be overheard by unauthorised personnel
While I take commercially reasonable measures to maintain a secure website and business, electronic communications and databases are subject to errors, tampering and break-ins, and I cannot guarantee or warrant that such events will not take place and I will not be liable to you for any such occurrences.
How you can make a complaint about privacy breach
How you can unsubscribe or opt out
From time to time, I may send you newsletters, invitations and updates. Any such messages will come with an “Unsubscribe” button, so you can opt out at any time.
You can also opt out of information collecting for advertising targeting by visiting www.aboutads.info/choices.
Changes to this policy
For any questions or notice, please contact me using these details: